Does Cigna Insurance Cover Hearing Loss?

North Texas residents who have a hearing loss now have access to insurance coverage for hearing aids through Cigna. With this specific hearing aid insurance plan, hearing aid technology is more accessible than ever before.

This coverage helps to alleviate the financial burden that can come with purchasing hearing aids. The options provide service-specific discounts and coverage for hearing aids and other related services.

Here, I’ll provide information about their hearing aid insurance options for Texas residents. I will explain, in detail, the different types of coverage and benefits with instructions on how to get started.

Additionally, I’ll provide information about the costs associated with hearing aid coverage and other important considerations.

Cigna Insurance – At a Glance

Cigna offers a range of support services to people with a hearing loss. These services may include:

Coverage for hearing aids – including coverage for evaluation, fitting, and repair services

Coverage for hearing exams – including audiology services to help assess and diagnose hearing loss

Coverage for cochlear implant surgery – and related services

Coverage for tinnitus management – including therapy and medications

Financial assistance – for hearing aid batteries and other supplies

Access to specialized resources – such as support groups, educational materials, and other resources

Overview of Cigna Insurance Plans

Cigna plans come with a variety of options, but the following are the most common. Even if you don’t see a plan that suits you, contact us, and we can find a variation that addresses your needs precisely.

HealthSpring Advantage (HMO)

Cigna’s Health Maintenance Organization (HMO) plan gives members the opportunity to select doctors, specialists, and medical facilities from its network of providers.

In addition to this, the HealthSpring Advantage network provides coverage of $700 per ear every three years, with a complimentary routine hearing exam annually. However, if you choose to use services outside of the HMO plan, coverage is limited.

HealthSpring Preferred (PPO)

The HealthSpring Preferred plan is an excellent alternative to their HMO option. This PPO plan provides the same $700 coverage per ear every three years, plus a free annual routine hearing exam.

Unlike HMO plans, which are quite restrictive when it comes to selecting doctors, specialists, and facilities, PPO plans offer more freedom of choice. However, it is important to note that you will incur out-of-network costs if you choose to go outside the network for care.

Exclusive Provider Network (EPOs)

Cigna offers Exclusive Provider Network (EPO) plans. This type of plan is a combination of both HMO and PPO plans, offering more flexibility than HMOs but still requiring out-of-pocket expenses if care is sought outside of the network.

Hearing aid coverage is included in Cigna’s EPO plans, although the amount of coverage and the availability of hearing care and hearing aids depend on the plan and the location.

Working With Medicare

NIDCD reports that about one-third of individuals between 65 and 74 in the US have some level of hearing loss, with this number increasing to half of those over the age of 75.

Unfortunately, Medicare does not cover hearing aids or hearing care, leaving many individuals who could benefit from hearing aids without the necessary funds to do so.

Cigna offers supplemental coverage for those with Medicare.

How We Help

We’ve been working closely with Cigna for many years now and have gotten to know their system very well. We can help you get the most from your current plan or select a new one based on your personal needs.

Our in-house insurance specialists are great at deciphering all the ins and outs of the many options available to you. If, by chance, Cigna doesn’t provide what you need, our insurance specialists will find a company that does. We are on your side.

What Are the First Steps?

Purchasing insurance may seem daunting initially, but the only way to get it done is one step at a time – the first being the most important. Schedule an appointment with our in-house insurance specialists right here.

First, we must determine your needs in order to match you with the right plan. Once we’ve done that, we can confidently recommend the best plan for you.

If you have any questions about the process, please contact us right away. Your hearing needs your prompt attention so you can continue to hear all the wonderful things life offers.


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Dr. Lacey Brooks, CCC-A, FAAA - Doctor of Audiology

Dr. Lacey Brooks received a bachelor’s degree in Biology and Chemistry in 2003, and earned her Doctorate of Audiology in 2009. She completed her clinical internships and residency at various facilities within Houston Medical Center. Dr. Brooks is a preferred provider for the American Institute of Balance (ABI), a professional member of the American Tinnitus Association (ATA), a fellow of the American Academy of Audiology (AAA), a member of the Texas Academy of Audiology (TAA) and is certified by the American Speech-Language-Hearing Association (ASHA). She is also the vice president of the Louisiana State University Houston Chapter Alumni Association. In addition to her years of experience identifying, diagnosing and treating all types and degrees of hearing loss, and vestibular disorders, Dr. Brooks has spent the last 13 years becoming an expert in Tinnitus management and therapy. Dr. Brooks is also one of the few providers in the country certified for Lyric Implantable Devices. For over seven years, Dr. Brooks successfully ran and operated more than six audiology clinics for one of the largest practices in the state of Texas before joining the North Houston Hearing Solutions team in 2016. Dr. Brooks prides herself on providing her patients with the highest quality of care. She loves her patients dearly and feels so fortunate that she gets to help improve their daily lives. This love, combined with her impressive skill set, business experience and passion for helping people hear has made Dr. Lacey Brooks a wonderful addition to the North Houston Hearing Solutions’ team. When not at the office, Dr. Brooks enjoys spending time with her daughter, husband, family, and friends. Dr. Brooks is also very involved in her church and with mission work in her community and abroad.

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