North Houston Hearing Solutions COVID-19 Five-Step Procedure

by | Mar 20, 2020 | Local News, Patient Resources

Having cared for the hearing health of the North Houston for over 20 years, North Houston Hearing Solutions are taking preventative measures to ensure that the health and welfare of patients is the number one priority during the challenges presented by COVID-19.

While closely monitoring the recommendations of the CDC, a five-step plan has been developed to ensure your safety.

1. Please Ensure You’re in Good Health

In the same way that our team’s health is being monitored daily through temperature checks and routine hand sanitation, you are kindly asked to reschedule your appointment if you have had a fever or cough, or have traveled out of the country during the past two weeks.

2. No Walk-in Appointments

The waiting room is temporarily closed to minimize your time spent in the office. This has been achieved by having extended availability to see patients as soon as they arrive with more spaced appointments. This means that walk-in appointments are currently unavailable.

3. Hand Washing on Arrival

All patients must wash their hands upon arrival, hand sanitizer is provided as soon as you enter the office. 

4. Thorough Cleaning Between Appointments

Between appointments, additional time has been scheduled to thoroughly clean all surfaces and ensure each patient is entering a sterile environment.

5. Minimum Company for Appointments

You’re kindly asked to bring a maximum of one person with you for your appointment, and ideally visit alone if possible.

With not just your hearing health, but your overall health being are absolute priority during these difficult times, please know that the entire team at North Houston Hearing Solutions are here for you. 

Please know that you are family to us, and if you need anything, then we’re here for you.

For all updates, please visit our blog for the latest announcements.

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Dr. Lacey Brooks, CCC-A, FAAA - Doctor of Audiology

Dr. Lacey Brooks received a bachelor’s degree in Biology and Chemistry in 2003, and earned her Doctorate of Audiology in 2009. She completed her clinical internships and residency at various facilities within Houston Medical Center. Dr. Brooks is a preferred provider for the American Institute of Balance (ABI), a professional member of the American Tinnitus Association (ATA), a fellow of the American Academy of Audiology (AAA), a member of the Texas Academy of Audiology (TAA) and is certified by the American Speech-Language-Hearing Association (ASHA). She is also the vice president of the Louisiana State University Houston Chapter Alumni Association. In addition to her years of experience identifying, diagnosing and treating all types and degrees of hearing loss, and vestibular disorders, Dr. Brooks has spent the last 13 years becoming an expert in Tinnitus management and therapy. Dr. Brooks is also one of the few providers in the country certified for Lyric Implantable Devices. For over seven years, Dr. Brooks successfully ran and operated more than six audiology clinics for one of the largest practices in the state of Texas before joining the North Houston Hearing Solutions team in 2016. Dr. Brooks prides herself on providing her patients with the highest quality of care. She loves her patients dearly and feels so fortunate that she gets to help improve their daily lives. This love, combined with her impressive skill set, business experience and passion for helping people hear has made Dr. Lacey Brooks a wonderful addition to the North Houston Hearing Solutions’ team. When not at the office, Dr. Brooks enjoys spending time with her daughter, husband, family, and friends. Dr. Brooks is also very involved in her church and with mission work in her community and abroad.

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